Interactive, Connected and Amplified Audio/Video Player

  • FAQ :

    I don't know how my file is encoded. Which software can i use to know precisely which are the caracteristics of my file? (format, type, encoding, bitrate...)

    If you have not any software for this, you can use MediaInfo software (http://mediaarea.net/fr/MediaInfo). This software, provided under BSD license, is free and opensource on all operating system (Windows, Mac OS X or Linux).

    I have not any software to re-encode my video file in a format compatible with my player. Which software do you recommanded?

    This question is wide, because many encoding softwares exist. It would be simplistic for us to summarize all free and commercial solutions in a single reference. In a first time, refer to your owner's manual to be aware of the formats supported by your player. If you can not find reference encoding software, you can use the Handbrake software (http://handbrake.fr/). This software, provided under GPL license, is free and opensource on all operating system (Windows, Mac OS X or Linux). It allows you to encode your video files into H.264 in MP4 contenaire.

    Useful link: Preset VP200HD-VP250HD for Handbrake

    I have properly named "000" the autoplay folder, but the player reads the folder just one time, what is the problem?

    By default, the folders are not played in loop. The condition to play a folder in loop depend to the add of a specific parameter in the name of the folder. This parameter is a jump function, done when the folder is fully played. To play your folder in loop, please, rename the autoplay folder from "000" to "000 [J000]". For more informations on the folders parameters, please, refer to your owner's manual.

    I have created a text file "serial.txt" as specified into the manual, but the player does not include instructions that i put in the configuration file. Why?

    Make sure that the "serial.txt" file is generate with a basic text editor like the "Notepad" of Microsoft Windows. Otherwise, your text editor needs to create a "ANSI" file, 100% ASCII. "DOC", "RTF", ""UTF-8", "UTF16", "UNICODE" or other format of text file are exclude.

    I encoded my "mp4" video file in "H264" format with "HandBrake" software. But each time the player plays the video file, a message "No Video Found" appears on the video. However, the video seems to be perfectly read by the player. Why?

    This is a problem of parameter in the "HandBrake" software. If the "Variable Framerate" encoding option is checked, the video file will not be 100%compatible with the player. In the "Video" tab of the software "HandBrake" make sure that the "Constant Framerate" option is checked. To ensure a perfect compatibility of your video encodings generated in "Handbrake" with your VP200HD player, you can install the following "Preset": Preset VP200HD-VP250HD for Handbrake.

    . Download the "Preset" to "HandBrake" by clicking the above link.
    . In the "Presets" section of the software "HandBrake", click "Options" and select "Import".
    . In the dialog box "Open" select the "VP200HD_VP250HD.plist" file that you just downloaded, and click the "Open" button.
    . In the "Presets" section a new "Preset" named "VP200HD-VP250HD" will be installed in the sub-section "User Presets".

    End FAQ